It seems we are firmly in the age of the service provider. We've managed to 'put the suit on IT' but we've got a long way to go to meet the needs of generation Z!
Monday 28 March 2016
Three ages of IT - where do we need to be?
Held a great workshop with our executive team. We've talked a lot about the three ages of IT and the need for 'digital' to be part of the thinking so this was a good chance for a progress check. I asked each of them to place a red sticker where we are now, a yellow one for where our students need us to be, a green one indicates the target for researchers and a blue one for business operations.
It seems we are firmly in the age of the service provider. We've managed to 'put the suit on IT' but we've got a long way to go to meet the needs of generation Z!
It seems we are firmly in the age of the service provider. We've managed to 'put the suit on IT' but we've got a long way to go to meet the needs of generation Z!
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Thanks for sharing this exercise it looks like a really useful way to get a good visual representation of where you are and where the different perspectives think you should be. It reminds me of similar techniques I have been using with Business Relationship Management maturity using this scale http://brminstitute.org/wp-content/uploads/Business-Relationship-Maturity-Model.jpg next time instead of doing a bland questionnaire though I think I will get the stickers out!
ReplyDeleteJeremy Byrne
Business Relationship Manager
Loughborough University